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OPEN  Bug report #501  -  OW crashes on launch
Posted Sep 16, 2018 - updated Sep 19, 2018
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Issue details
  • Type of issue
    Bug report
  • Status
     
    New
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  • Posted by
     Das_Esqueleto
  • Owned by
    Not owned by anyone
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Issue description
Hi, got a problem that I hope someone could advise on. In short, OW crashes immediately every time I try to launch it on Steam, I do not even get to any loading screens or production Co. shorts. I've tried a few different things, running from other apps in the Steam folder and also tried re-installation most recently with no luck. Below is the entire error report:-

General Info ------------ Application : Owarogl Version : 2.0.6.143_OGL (Steam)

ModName : ModDir : ModVer : (0.0)

ErrorType : Unknown ErrorText : Access violation at address 00000000. Read of address 00000000 EAddress: 00000000

Exception : None Stack : 006A3BED Stack : 006A530B Stack : 7734337A Stack : 77A292E2 Stack : 77A292B5

Params : ParamCount : 0

Game Info --------- Multiplayer : False Multi.GameState : Undef Multi.ChatConnLost : False Multi.IAMServer : False Multi.Joined : False Multi.Loaded : False Multi.MapVersion : 0 Multi.OffLine : False Multi.OnLine : False Multi.ServerLost : False Multi.StatusText : MultiDef.MapName :

mission_number : 0 mission_campaign : 0 game_difficulty : 2 ingame_video : False stop_talking : False stop_action : False end_of_mission : 0 end_the_mission_allowed : False dialogue_skipped : False last_title_ident : -1 last_title_unit : 0 last_title_radio : False last_title :

lastSail : -1 tick : 0

Random Stuff ------------ GodMode : False DeveloperMode : False ModCBMode : True OfficialMod : False InterfSide : 1 MultiCore : True

Windows Info ------------ Product : Windows 7 Win32MajorVersion : 6 Win32MinorVersion : 1 BuildNumber : 7601 ServicePack : Service Pack 1 ServicePackMajor : 1 ServicePackMinor : 0

Physical Memory : 3989MB CPU Name : Intel(R) Celeron(R) CPU B820 @ 1.70GHz CPU Clock : 1696Mhz Current CPU Clock : 1696Mhz

Anyone got any suggestions? I would really appreciate the help.
Steps to reproduce this issue

#1
Comment posted by
 Stucuk
Sep 19, 19:36
When you get all zeros its most likely due to the OpenGL driver not being installed correctly (It means the app is trying to use something which doesn't exist). If the OpenGL driver isn't installed correctly then the Windows Fallback Driver will be used, which is a very basic version that doesn't support alot. The resolution is normally to re-install your graphics card drivers.