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CLOSED  Bug report #23  -  Movies to end missions giving bluescreen to end mission, and next mission crashes game
Posted Mar 03, 2014 - updated Mar 23, 2015
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0
Votes
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icon_info.png This issue has been closed with status "Not a bug" and resolution "CAN'T REPRODUCE".
Issue details
  • Type of issue
    Bug report
  • Status
     
    		 Not a bug
  • Assigned to
    Stucuk
  • Progress
       
  • Type of bug
    Not triaged
  • Likelihood
    Not triaged
  • Effect
    Not triaged
  • Posted by
    pez-dispenser
  • Owned by
    Not owned by anyone
  • Estimated time
    Not estimated
  • Time spent
    No time spent
  • Category
    Not determined
  • Resolution
    CAN'T REPRODUCE
  • Priority
    Not determined
  • Reproducability
    Can't reproduce
  • Severity
    Not determined
  • Targetted for
    icon_milestones.png Not determined
Issue description
I first came across the issue with the new update on steam.

I completed mission AM13 and immediately got the blue screen error, now im getting the same problem on all missions with the camera symbol to the left of them.

I re-installed the game and upgraded the patches to the latest of the OW support site, with the same effect.
Steps to reproduce this issue
complete mission with ending video or start mission with video component (except mission opening video)

#1
Comment posted by
pez-dispenser
Mar 03, 04:35
A file was uploaded. first crash reporticon_open_new.png
#2
Comment posted by
Antitheus
Mar 03, 08:16
Try the newest patch release: http://forum.stucuk.net/viewtopic.php?t=2613 (1.12.10.1 RC1) - this hotfix is solving the problem with 1.12.9 movie crashes.

#3
Comment posted by
Stucuk
Mar 03, 18:22
What was the Blue Screen's Error Message?
#4
Comment posted by
pez-dispenser
icon_reply.pngMar 03, 23:54, in reply to comment #2
I did try the latest patch, and still got the same error, considering the patch notes it stumped me.

Antitheus wrote:
Try the newest patch release: http://forum.stucuk.net/viewtopic.php?t=2613
(1.12.10.1 RC1) - this hotfix is solving the problem with 1.12.9 movie
crashes.



#5
Comment posted by
pez-dispenser
icon_reply.pngMar 04, 00:00, in reply to comment #3


Stucuk wrote:
What was the Blue Screen's Error Message?


It ends soo quickly so not 100%, but it looked like a stack overflow error I think.

either way when W7 restarts the error log says the error type was "bluescreen", i can get you the log for that if you need it?
#6
Comment posted by
Stucuk
icon_reply.pngMar 04, 14:19, in reply to comment #5
I am just wondering what exactly is crashing. Graphics Drivers, Network Drivers, etc. Blue Screen's are caused by Critical drivers failing. Apart from the movie bug with 1.12.9 (And maybe some 1.12.8 builds) there have not been any changes to the movies in any build after 1.12.7 .

P.S have you tried running OW in a window?
#7
Comment posted by
pez-dispenser
icon_reply.pngMar 11, 11:31, in reply to comment #6


Stucuk wrote:
I am just wondering what exactly is crashing. Graphics Drivers, Network
Drivers, etc. Blue Screen's are caused by Critical drivers failing. Apart
from the movie bug with 1.12.9 (And maybe some 1.12.8 builds) there have
not been any changes to the movies in any build after 1.12.7 .


P.S have you tried running OW in a window?
Running it in fullscreen, i have uploaded the bluescreen message, which basically says nothing Just to clarify, this is a steam version, with the latest patch.
#8
Comment posted by
pez-dispenser
Mar 11, 12:37
A file was uploaded. bluescreen messageicon_open_new.png This comment was attached:

no real indicator of what is crashing
#9
Comment posted by
pez-dispenser
icon_reply.pngMar 11, 12:58, in reply to comment #8
just now checked windowed mode, this seemed to fix the issue.

pez-dispenser wrote:
A file was uploaded. bluescreen message This comment was attached:

no real indicator of what is crashing